Exciting News for Gen Mobile and Gen Mobile Customers

Gen Mobile’s mission to help customers stay affordably connected is at the heart of everything we do. Staying true to our mission, Gen Mobile launched our Emergency Broadband Benefit (EBB) program last month. This program provides free wireless broadband service to qualified households impacted by COVID-19. Today, we can’t be more excited to announce that we are officially joining the DISH family as part of Boost Mobile. Joining forces with Boost will enable us to accelerate our mission by broadening our distribution and ultimately connecting more Americans with our low-cost prepaid plans and free EBB plan.

Rest assured, there is nothing you need to do on your end. Our same great plans, prices, coverage, and your account and phone remain the same. Customers will continue to be serviced by the same Gen Mobile customer care team and systems. Teaming up with Boost will allow us to combine our resources and technology to deliver more value and better service to our customers. What you can expect to see in the future are new low-cost product options and new features that will allow us to better serve you.

We thank you for choosing Gen Mobile and for placing your trust in us. As always, we will continue to work hard to offer you the best deals in wireless so that you can affordably stay connected to friends and family around the world.

Sincerely,

Robert Yap, CEO & Co-Founder, Gen Mobile