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Stay-at-home orders and social distancing in response to COVID-19 are vital to stopping the spread. But mounting data suggests that domestic abuse is increasing under the conditions created by the pandemic.  With families in lockdown, including those with abusers, hotlines are lighting up with domestic abuse reports.

To help survivors, Gen Mobile has donated smartphones and prepaid wireless service to domestic violence shelters nationwide. When survivors leave their abusers, they often need a new phone and phone number so that their abuser cannot find them. With a new smartphone, survivors can contact family and begin rebuilding their lives free from their abusers. “Gen Mobile is honored to be working with shelters to help survivors rebuild their lives free from their abusers,” said Michael Yap, Gen Mobile’s Vice President of Business Development.

To help homeless patients stay connected to their doctors, Gen Mobile has donated smartphones with prepaid wireless service to Bellevue Primary Care Safety Net Clinic in New York City.  Over the years, the clinic has been providing care to New York City’s homeless population. With many of the homeless going between shelters and living on the streets, it has been difficult for the clinic to stay in touch with its patients for care. 

Due to the pandemic’s initial outbreak in New York City, Bellevue Hospital has been at the front line of our nation’s battle against COVID-19.  Gen Mobile wanted to help battle the pandemic by keeping the clinic connected to its homeless patients, especially if any of them tested positive for COVID-19.  “Getting a hold of a patient that tests positive is essential to treating the patient and stopping the spread,” said Jennifer Lin, Gen Mobile’s Vice President of Marketing.

Gen Mobile firmly believes that by supporting each other in these challenging times, we will be able to defeat COVID-19 and bring back our nation stronger than ever.